CRM Executive

Ho Chi Minh - Marketing

CRM is a channel within Online Marketing responsible for customer conversion and customer retention via email marketing and mobile marketing (SMS and App Push Notification)

We’re looking for a data-savvy and creative marketing intern to deliver the best ride sharing experience and engagement to our customers. You’re perfect for the job if you:
• Passionate about Ride Hailing Vertical
• Thrive in a fast-moving organization
• Are able to multi-task and are detail-oriented
• Want to gain hands-on experience with content strategizing and executing of CRM programs
Responsibility
• Assist in Email Marketing, Push App Notification – Involved in strategizing, conceptualizing,
executing and reporting on CRM email programs. Work closely with marketing team to optimize the
email channel in driving engagement and revenue.
• Assist in analytics customer behavior – Review campaign metrics and performance. Provide
customer behavior insights and leverage on these to increase targeting.
• Keep abreast of trends and best practices in CRM to enhance effectiveness and efficiency of
campaigns.
• Assist in dealing with partners to bring the best deals & special gifts for our customer.

Requirements:
• Attention to details
• Possess excellent command of both English & Vietnamese and has a strong flair for writing
• Strategic thinker with strong analytical and creative problem-solving skills
• Good experience in using ESP (email service provider) and other CRM systems
• At least 1 year of experience in CRM or relevant fields.

Benefits:
- 13th salary
- Social Insurance
- Medical healthcare
- Annual health check
- 15 days annual leave